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Legal

Privacy Policy

Last updated: 25 July 2026

This Privacy Policy explains how Perxli ("Perxli", "we", "us") collects, uses and protects information when you use our website and platform (the "Service"). Perxli is built for creatives in Kenya to manage client projects — from quotation to payment — and this policy covers both the account holder (the "Creative") using Perxli and, where relevant, the Creative's own clients whose details are entered into the Service to generate project documents.

By using Perxli, you agree to the collection and use of information as described here. If you do not agree, please do not use the Service.

1. Information we collect

1.1 Account information

  • Name, email address and password when you sign up.
  • Profession, city, business name, and — if you choose to add them — your KRA PIN, business address, logo and signature.
  • Your selected plan (Free, Project Pass or Pro).

1.2 Project and client information

To generate quotations, contracts, invoices and other documents on your behalf, you provide us with details about your projects and your clients — for example a client's name, contact details, project scope, pricing and deadlines. You are responsible for having the right to share this information with us; see Terms of Service, section 5.

1.3 Payment reference information

Perxli does not process or hold payments between you and your clients. When a client pays a deposit or invoice via M-Pesa, you (or your client) add the M-Pesa transaction code to the project so Perxli can match it to the correct invoice and generate a receipt. We do not collect M-Pesa PINs, bank account numbers or card details for these client payments.

If you upgrade to a paid Perxli plan (Project Pass or Pro), we or our payment processor will collect the information needed to process that subscription payment separately.

1.4 Signature data

When a client signs a document, we record their typed name, the timestamp, and technical details of the signing session (such as IP address) to create a verifiable signing record.

1.5 Usage and device information

We automatically collect limited technical information such as browser type, device type, pages visited and general usage patterns, to keep the Service secure and working correctly.

2. How we use your information

  • To provide, operate and maintain the Service — generating documents, sending them to clients, and tracking project status.
  • To send documents and notifications to your clients via WhatsApp or email, on your instruction.
  • To communicate with you about your account, updates, and support requests.
  • To detect, prevent and address fraud, abuse or security issues.
  • To improve and develop the Service.
We do not sell your data, or your clients' data, to third parties. We do not use your project or client information to train unrelated third-party products.

3. Who we share information with

We share information only where necessary to run the Service:

  • Delivery channels — WhatsApp and email providers, to deliver documents and links you choose to send.
  • Hosting and infrastructure providers — who store and process data on our behalf, under confidentiality obligations.
  • Legal and compliance — where required by law, court order, or to protect the rights and safety of Perxli, our users, or others.
  • Business transfers — if Perxli is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to this policy.

4. Data retention

We keep your account and project data for as long as your account is active. On the Free plan, project history beyond 30 days is not retained in full. If you close your account, you can export your documents beforehand; we will delete or anonymise personal data within a reasonable period afterward, except where we are required to keep it for legal, tax or dispute-resolution purposes.

5. Your rights

Under the Kenya Data Protection Act, 2019, and its regulations, you (and, where applicable, your clients) have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your data, subject to legal retention requirements.
  • Object to or restrict certain processing.
  • Request a copy of your data in a portable format.
  • Lodge a complaint with the Office of the Data Protection Commissioner (ODPC), Kenya.

To exercise any of these rights, contact us at hello@perxli.com. If a request relates to a Creative's client, we will generally direct it to the Creative, who controls that project's data, unless the law requires otherwise.

6. Data security

We use reasonable technical and organisational measures — including encryption in transit, access controls and regular review of our systems — to protect information against unauthorised access, alteration, disclosure or destruction. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. International data transfers

Some of our infrastructure or service providers may process data outside Kenya. Where this happens, we take steps to ensure an equivalent level of protection, consistent with the requirements of the Kenya Data Protection Act, 2019.

8. Children's privacy

Perxli is intended for business use by adults. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, contact us and we will take appropriate action.

9. Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through the Service. The "Last updated" date at the top reflects the most recent revision.

10. Contact us

Questions about this Privacy Policy or how we handle your data can be sent to hello@perxli.com.

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